Very normal unfortunately
Thank you! How long after the 15 weeks did you hear about the decision?
We didn't. Didn't get a letter or anything at all but got the payment through first then about 3 weeks later got a message saying they agree ( whatever the wording was) Then no letter for around 2 months after. But some people get a message or the money first then the letter alot sooner than me. You can call and check the outcome though
It is normal yes. You can call up and chase it though. Best to call first thing in the morning though mon-fri